Privacy Policy.

The purpose of this privacy policy is to explain how and when we collect personal information, what we do with it, and your right to see or change it.

Other than personal information, which is covered under the privacy policy, any material you send to us through this website is considered non-confidential.

 

Your Personal Information

How we will use your personal information:

  • To verify your identity

  • To provide services and products to you

  • To market our services and products to you, including contacting you electronically (e.g. by text or email for this purpose)

  • To improve the services and products that we provide to you

  • To bill you and to collect money that you owe us, including authorising and processing credit card transactions

  • To respond to communications from you, including a complaint

  • To conduct research and statistical analysis (on an anonymised basis)

  • To protect and/or enforce our legal rights and interests, including defending any claim

  • For any other purpose authorised by you or the act

 

Disclosing your Personal Information

We may disclose your personal information to:

  • Another company within our group

  • Any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products

  • Other third parties (for anonymised statistical information)

  • A person who can require us to supply your personal information (e.g. a regulatory authority)

  • Any other person authorised by the act or another law (e.g. a law enforcement agency)

  • Any other person authorised by you

  • A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand

 

Retrieving and Correcting your Personal Information

Subject to certain grounds for refusal set out in the act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

 

Protecting Your Personal Information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

 

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

 

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.

These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

 

Visitor Data

When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

 

Form Block Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

 

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address 

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

 

Emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a customer account

  • Your customer account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

 

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a compliant, please contact us by email at julie@studio27.nz.